FAQs

Please see our FAQs below for everything you need to know about visiting Clip 'n Climb Stoke.

What are your opening times?

Term Time

Monday: 9.30am-7.30pm
Tuesday: CLOSED
Wednesday: 9.30am-7:30pm
Thursday: 2:30pm-7:30pm
Friday: 9:30am-7:30pm
Saturday: 9am-6pm
Sunday: 9am-5pm

 

Holidays:
Monday-Friday: 9:30am-5:00pm
Saturday and Sunday as per term time.

I have no previous climbing experience, is Clip 'n Climb for me?

Clip ‘n Climb is designed to be fun for EVERYONE regardless of ability! The difficulty of our challenges vary so there’s something for everyone to have a go at, from beginners to experts. Our staff will also be there to assist with those less confident.

How long do Clip 'n Climb sessions last?

Approximately 75 Minutes- Sessions comprise of a 15 minute safety briefing and harness fitting, followed by 55 minutes in the arena and 5 mins to debrief and remove your harnesses.

When do I need to arrive?

Please arrive at least 15 minutes before your session so we can ensure you are signed in and ready for briefing.

Is there parking on site?

Yes, we have a car park at the front of the Centre. But this can get quite full, please ensure you arrive in enough time so you can find a place to place in the close proximity of the centre. Our staff will be more than happy to help with any questions or difficulties with parking when you arrive.

What should I wear?

Please wear comfortable clothing and trainers.

Open toed shoes, boots, climbing shoes, crocs or high-heeled shoes are not permitted in the climbing arena.

Long hair must be tied back and all jewellery (including wedding rings), hats or hooded tops must be removed prior to climbing for safety reasons.

Do I need to bring any equipment with me?

No. All necessary equipment is provided by us and there are no additional hire fees for this.

Do you have wheelchair access?

Yes, most of our centre is on the ground floor. We have an accessible toilet. Unfortunately, our café and party room are situated upstairs in our mezzanine area which is only accessed by a set of stairs. If you want to order food or drinks from the café, our staff can happily help by taking your order and will bring the items downstairs to you.

Do you have lockers?

Yes, we have small lockers available at reception that are free to use. They are big enough for small handbags and valuable items. We provide boxes for jackets and jumpers which are kept behind our reception desk during your session.

Do you sell gift vouchers?

Indeed we do. They are available to purchase over the phone or in person, and can be posted to your home address (subject to postal charge).

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